Privacy policy

This policy explains what personal data we collect on mekise.ge, what we use it for, who we share it with and what rights you have. We process data in line with the Law of Georgia on Personal Data Protection.

1. Who we are

The data controller is ი/მ ზურაბ გოგია (Individual Entrepreneur Zurab Gogia), trading under the brand MEKISE (“MEKISE”, “we”).

Contact, including for requests about personal data:

• Email: info@mekise.ge
• Phone: +995 501 100 506

2. What data we collect

When you order: first and last name, phone number, email, delivery address (or post office in the regions), what you ordered and the amount.

When you pay: we never see or store your card details. Payment is handled directly on the bank’s secure page. We only receive word of whether the payment went through.

When you subscribe by email: your email address. We collect it only when you tick the separate consent box.

When you contact us (by email, phone or on social media): the information you choose to send us.

When you use the site: technical data through cookies and similar technologies (see section 7).

3. What we use data for

• To take, confirm and deliver your order and to contact you about it. Basis: performance of a contract.
• For returns, exchanges and refunds. Basis: performance of a contract and legal obligation.
• For accounting and tax records. Basis: legal obligation.
• To send news and offers by email. Basis: your consent.
• To measure site traffic and how well our advertising works. Basis: your consent in the cookie banner.

4. Who we share data with

We do not sell data. We share only as much as is needed:

• Banks (JSC Bank of Georgia, JSC TBC Bank), to process card payments and confirm bank transfers.
• Delivery partners: an independent courier in Tbilisi and JSC Georgian Post in the regions. They receive your name, phone number and address.
• Analytics and advertising services (Google Analytics, Meta Pixel), only if you consent in the cookie banner. These companies may process data outside Georgia.
• Public authorities, when the law requires it.

5. How long we keep data

• Order and payment records are kept for as long as accounting and tax law requires, and deleted after that.
• Your newsletter email is kept until you unsubscribe.
• Correspondence is kept until the matter is resolved and no longer needed.

6. Your rights

You have the right to:

• find out what data we process about you and receive a copy of it;
• ask us to correct inaccurate data;
• ask us to delete your data or restrict its processing, unless the law requires us to keep it;
• withdraw your consent at any time. You can unsubscribe from emails with the link at the end of every message or by writing to info@mekise.ge, and change your cookie choice with “Cookie settings” in the site footer;
• complain to the Personal Data Protection Service of Georgia (personaldata.ge).

Send your request to info@mekise.ge. We will reply within the time set by law.

7. Cookies

A cookie is a small file that a website stores in your browser.

• Essential: needed for the site to work, for example to remember your cart and your cookie choice. These do not need consent.
• Analytics (Google Analytics): shows us how visitors use the site. Turned on only after you consent.
• Advertising (Meta Pixel): helps us measure the results of our ads on Instagram and Facebook. Turned on only after you consent.

You can change your choice at any time with “Cookie settings” in the footer.

8. Security

We protect data with reasonable technical and organisational measures: the site runs over a secure (HTTPS) connection, and only the people who need data to fulfil an order have access to it.

9. Changes

If this policy changes, we will publish the new version on this page and update the date at the top.